Vision
To deliver personalized solutions to all healthcare providers, in order to achieve high collection effectiveness with little or no patient complaint.
Mission
To provide all healthcare providers, as well as, patients with the upmost professional and personalized service available.
Our Beginnings
Extension Express, Inc. (EEI) is a healthcare consulting group founded in 1991 by Dave Glass following his thirty plus years of experience in the accounts receivable industry. From the beginning, EEI’s philosophy has been to provide quality service to our clients while maintaining good customer/patient relationships.
About
Extension Express, Inc is a national full service healthcare consulting group which focuses on Insurance follow up, claim denial resolution, account auditing, and patient accounts receivable. Our bad-debt collection management firm specializes solely in the medical industry. EEI's services include, but are not limited to, extended business office functions, statement mailings, charity scrubbing, AR cash flow management, auditing, insurance denial resolutions, and much, much more.
Since 1991, EEI’s focus has been on healthcare medical accounts receivable and revenue cycle, thus developing proven methods to accelerate recoveries and cash flow productivity. EEI’s professional approach motivates prompt attention and payment while maintaining excellent customer/patient relationships.
EEI is an accomplished organization committed to providing our clients with the most professional and personalized service available today. It is our mission to be “a reflection of your image”. EEI services and maintains over 2500 customers nationwide. An 800 number makes it easy for debtors to contact us and Caller ID helps us to stay in touch with them. Extension Express carries no less that a $3,000,000 (three million) Errors and Omissions Insurance to protect our clients and is fully HIPAA compliant.