“I am pleased to recommend Extension Express to anyone wishing to improve their agency collections. We began sending accounts to Extension Express in August of 2003 after using the same agency for 10+ years. Within a few months we noticed a dramatic improvement in our agency collections. They use sound professional tactics in obtaining payment from our patients. Patients report professional and courteous conversations with Extension Express collectors and we have not received any patient complaints about Extension Express. Whenever we call Extension Express we receive prompt, friendly assistance. We have not had any difficulty getting through to speak to a collector and they respond promptly to our email inquiries. We have found them to be very flexible and accommodating and we highly recommend Extension Express if you are looking for an agency with these qualities.”
Director of Business Office Operations Multi-specialty Clinic (4 locations/70+ Doctors)

“We gave Extension Express a “trial run” by turning over one half of one of our location’s bad-debt. In only 8 months time, they proved to collect more monies than our previous collection agency, yet charges much less. We decided right then to give them 100% of our business.”
Director of Patient Accounts Primary Care Clinic (6 Locations/33+ Doctors)

“Since working with EEI, in only 4 months time, we have already realized an increase of 10 times the collections amount on bad-debt as compared to our previous collection agency”
CFO Clinic (4 locations/70+ Doctors)